SHIPPING INFORMATION
Our products are dispatched from our warehouse located in Treviso, Italy.
We process orders during our standard office hours:
Monday to Friday, from 9:00 AM to 5:00 PM. Please note, orders placed after 4:00 PM may not be shipped the same day.
Shipping Options for Italy-Based Customers
For our customers in Italy, we offer free shipping on
orders exceeding 69 euros. These orders are shipped using BRT and TNT couriers,
ensuring reliable and prompt delivery.
- Standard Delivery: We guarantee delivery within
24-48 hours across Italy (excluding Saturdays, Sundays, and public holidays).
- Extended Regions: For Calabria, Sicily and Sardinia, delivery is guaranteed within 48-72 hours (excluding Saturdays, Sundays, and
public holidays).
International Shipping Options
- European Customers (Excludes Norway and Switzerland) Enjoy complimentary shipping on orders over 149 euros.
- USA Customers, Norway and Switzerland customers: Free delivery is available for orders above 199
euros.
We ship international orders via DPD, DHL, UPS, and
FEDEX. Please be aware that international shipments may be subject to duties and
taxes imposed by the destination country. These charges are the responsibility
of the recipient.
For specific information on delivery times, please
contact us via email. We'll provide you with an estimated timeframe based on
your location and order details.
Please control Shipping Policy for additional
information https://www.maxymova.com/policies/shipping-policy
Customer Service Contact
Should you have any inquiries or require assistance,
please reach out to us:
- Email: info@maxymova.com
- Telephone: +39 3349959502 (office hours: Monday to
Friday, from 9:00 AM to 5:00 PM)
We are committed to ensuring a smooth and satisfactory
shopping experience, from order placement to delivery.