Our products are dispatched from our warehouse located in Treviso, Italy.
We process orders during our standard office hours: Monday to Friday, from 9:00 AM to 5:00 PM. Please note, orders placed after 4:00 PM may not be shipped the same day.
Shipping Options for Italy-Based Customers
For our customers in Italy, we offer free shipping on orders exceeding 69 euros. These orders are shipped using BRT and TNT couriers, ensuring reliable and prompt delivery.
- Standard Delivery: We guarantee delivery within 24-48 hours across Italy (excluding Saturdays, Sundays, and public holidays).
- Extended Regions: For Calabria, Sicily and Sardinia, delivery is guaranteed within 48-72 hours (excluding Saturdays, Sundays, and public holidays).
If payment on delivery (Contrassegno) is chosen at the time of the order, the cost of the service equal to €3,90 will be added to the sum of the order and shipment.
International Shipping Options
- European Customers: Enjoy complimentary shipping on orders over 150 euros.
- USA Customers: Free delivery is available for orders above 250 euros.
We ship international orders via DPD, DHL, UPS, and FEDEX. Please be aware that international shipments may be subject to duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.
For specific information on delivery times, please contact us via email. We'll provide you with an estimated timeframe based on your location and order details.
Customer Service Contact
Should you have any inquiries or require assistance, please reach out to us:
- Email: info@maxymova.com
- Telephone: +39 3349959502
We are committed to ensuring a smooth and satisfactory shopping experience, from order placement to delivery.
