Order Processing & Dispatch
Our products are dispatched from our warehouse located in Treviso, Italy. We
process orders during our standard office hours: Monday to Friday, from 9:00 AM
to 5:00 PM. Please note, orders placed after 4:00 PM may not be shipped the
same day.
Shipping Options for Italy-Based Customers
For our customers in Italy, we offer free shipping on orders exceeding 69
euros. These orders are shipped using BRT and TNT couriers, ensuring reliable
and prompt delivery.
Standard Delivery
We guarantee delivery within 24–48 hours across Italy (excluding Saturdays,
Sundays, and public holidays).
Extended Regions
For Calabria, Sicily, and Sardinia, delivery is guaranteed within 48–72 hours
(excluding Saturdays, Sundays, and public holidays).
If payment on delivery (Contrassegno) is chosen at the time of the order,
the cost of the service equal to €3,90 will be added to the sum of the order
and shipment.
International Shipping Options
EU
Enjoy complimentary shipping on orders over 150 euros.
USA Customers
Free delivery is available for orders above 199 euros.
We ship international orders via DPD, DHL, UPS, and FEDEX. Please be aware
that international shipments may be subject to duties and taxes imposed by the
destination country. These charges are the responsibility of the recipient.
For specific information on delivery times, please contact us via email.
We'll provide you with an estimated timeframe based on your location and order
details.
Customer Service Contact
Should you have any inquiries or require assistance, please reach out to us.
Email: info@maxymova.com
Telephone: +39 3349959502
We are committed to ensuring a smooth and satisfactory shopping experience,
from order placement to delivery.